ABOUT THE PROGRAM
EARN POINTS
Turn every dollar into rewards. Earn 10 points for every $1 spent, in store or online
REDEEM POINTS
Get freebies and discounts just for dining with us. Every 500 points = $5 Reward Dollars to use on your next visit.
EXCLUSIVE PERKS
Get rewarded beyond just points. Enjoy free birthday treats, VIP only specials, surprise rewards and exclusive invites to special happy hours and secret menu drops
MEMBERSHIP TIERS
MATES
Instant perks, right
from the start
Welcome gift: A free cocktail or coffee just for signing up
Birthday surprise: Enjoy a free cocktail, coffee, dessert, or pastry on us
Earn 10 points for every $1 spent
First access to special offers and limited-time rewards
GREAT MATES
Faster rewards,
extra perks
All Mates-tier benefits, plus:
Earn points even faster
(15 points per $1)
Extra rewards along the way— because mates look after mates
Access to members-only menu specials and select exclusive events
BEST MATES
VIP treatment,
every visit
All Great Mates benefits, plus:
Earn rewards even faster
(20 points per $1)
One free coffee or
cocktail every month
Invitations to exclusive tastings, special experiences, top-tier perks
Free bag of HITW Coffee Co. coffee
Become our Mate today!
Receive a free coffee, pastry, or appetizer when you sign up!
REWARDS FAQs
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Use the link on this page or sign up at checkout at your local.
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No, but it’s easier to manage rewards if you have it. And you get a free cocktail if you download the app (vs a free coffee if you just sign up online).
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You can use them to order online or show your QR code at checkout, or use them directly via instant payment QR code method at your table.
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Points don’t expire, but status resets annually. Some rewards will expire depending on what reward. You can check expiration dates via your “my account” page.
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Yes! Rewards work at Hole in the Wall, Isla & Co., Daintree, and Wallflower.
